Build your following, reputation, and customer's trust with these simple practices:
Share.
Share behind the scenes info & photos about your business.
Even better, give a glimpse of developing projects and events.
Users come to your website to get information.
Use Facebook, Linked-In and Twitter to bring customers back to your website and see the latest, so give it to them!
Listen.
Regularly monitor the comments about your company, brand, and products.
If you have a Contact Us form on your website, or even a Discussion Forum on your 1USA-hosted website, be sure to take care of every situation that needs attention.
Ask.
Use the Polls & Questionnaires Module on your 1USA-hosted website to ask questions of your followers and glean valuable insights. Show that you are listening.
Respond.
Respond to compliments and feedback quickly.
Reward.
Provide updates about special offers, discounts and time-sensitive deals to customers who have Registered on your website. When a customer registers on your website, you can immediately send emails to them. Champion your stakeholders.
Demonstrate.
Display wider leadership and know-how. Reference articles and links about the bigger picture as it relates to your business.
Establish the right voice.
Users tend to prefer a direct, genuine, and of course, a likable tone from your business. Think about how do you want your business to appear to the community?